Privacy Policy

We want to provide a complete answer to your questions, resolve your matter and prepare an offer, so we need to be able to identify you. We do not ask for more than your name, surname, phone number or e-mail address.

It is voluntary, but without providing your data we will not be able to contact you back to give you an answer.

Art. 6(1)(f) GDPR, i.e. our legitimate interest.

It is providing an answer, contacting you for this purpose and preparing an offer for you.

Your data is very valuable to us. Only the provider that hosts this website for us can access it – when using the contact form on the Service.

For as long as necessary to provide an answer. However, we may retain your data for the limitation period of claims related to your case.

Your personal data is processed for the conclusion of a cooperation agreement (or another commercial contract) or its proper performance. We need data that uniquely identify you: name, surname, address, PESEL/NIP, ID card number.

We also process personal data for analytical and statistical purposes to improve our services.

We also fulfil statutory obligations – hence your data is shared with state authorities.

We may also process your data in case of the need to establish, pursue or defend against claims.

We also conduct marketing activities to inform about our offer. For phone or e-mail contact, we obtain your consent.

It is voluntary, but without providing the data we will not be able to conclude and perform the contract.

The basis is primarily the necessity to conclude or perform the contract (Art. 6(1)(b) GDPR). If you act as a representative, proxy or employee of the cooperating party, the basis is our legitimate interest (Art. 6(1)(f) GDPR).

For analytical and statistical purposes, the basis is the legitimate interest (Art. 6(1)(f) GDPR).

For the fulfilment of statutory obligations – Art. 6(1)(c) GDPR.

Establishing, pursuing or defending against claims – legitimate interest (Art. 6(1)(f) GDPR). Marketing – legitimate interest (Art. 6(1)(f) GDPR) and Art. 10 of the Act on Providing Electronic Services and Art. 172 of the Telecommunications Law.

It is the possibility of contacting you to perform or conclude a contract, improving the quality of our services, effectively pursuing and defending against claims, and informing about our offer.

Your data is very valuable to us. Only service providers (accounting, IT, legal) with whom we have concluded data processing agreements can access it. Data is also shared with authorities.

For as long as necessary to conclude and perform the contract. However, we may retain the data for the limitation period of claims and tax obligations.

The quality of our products is our priority, so we want to respond to your complaint and solve your problem. We only ask for name, surname, phone, e-mail, town, postal code and installation location.

It is voluntary, but without providing the data we cannot contact you back to respond to your complaint.

Art. 6(1)(b) GDPR, i.e. performance of the contract.

Your data is very valuable to us. Only the provider that hosts this website for us can access it – when using the complaint form. Installers or other persons commissioned, e.g. to repair the complained window, may also have access.

For as long as necessary to handle your complaint. However, we may retain your data for the limitation period of claims related to the matter.

We want to show you our offer, find out whether it interests you and what content you prefer. Our purpose is therefore the marketing of our services and products. We process your first name and e-mail address.

It is voluntary, but without providing the data you will not be able to subscribe to our newsletter.

Art. 6(1)(f) GDPR (legitimate interest) and the so-called "channel consent" (Art. 10 of the Act on Providing Electronic Services and Art. 172 of the Telecommunications Law), expressed by clicking "Subscribe to the newsletter".

It is informing you about our news and offer, as well as analysing the quality of our content and tailoring the newsletter to you.

Only the hosting provider of this site and the provider of the mailing tool can access your data.

For as long as you do not object to our activities.

If you have a Facebook account, that platform is the controller of your personal data.

We, BUDVAR Sp. z o.o., are the controller of your data if:

• you make posts or comments on our profiles,
• you follow our profile,
• you correspond with us as the profile administrator,
• you register for events we organise.

We want to: reply to private messages, respond to comments, inform you about our services through new posts, know how many people follow us, what interests them and our reach.

Within our profile, we may also enable newsletter subscriptions and the sending of informational materials. So our purpose is direct marketing and analytical/statistical goals.

It is voluntary, but sending a query or commenting on our fanpage will reveal your name. We may also have access to the information you post on your public profile.

Art. 6(1)(f) GDPR, i.e. our legitimate interest.

It is providing an answer and contacting you for this purpose. Informing about our offer, collecting data to analyse the quality of our services.

Facebook Ireland Ltd. and related entities have access to your data, which means your data will be transferred outside the EEA – to the United States.

For as long as necessary to respond. We may retain your data for the limitation period of claims. The retention period also depends on whether you still follow our profile or have a Facebook account.